Anti-social behaviour

Everyone should be able to feel safe and secure in and outside of their home. There are some differences between what is considered as anti-social behaviour, and what isn’t.

We’ve pulled together a list of behaviours so you have all the information you need to handle an uncomfortable situation. We are here to help so please contact usif you feel unsafe in your community.

What are criminal offences?

Assault, abusive or violent threats, drug use or dealing, drunk or rowdy behaviour, gun and knife crime, sexual offences, verbal harassment and intimidation are all classed as anti-social behaviour and criminal offences. We encourage you to report this to the police immediately.

Once you have reported it please contact us with the incident report number and the officer’s name so we can work together to keep you safe. 

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What situations are classed as ASB?

  • Arson
  • Hate crime
  • Dangerous dogs
  • Group disorder
  • Domestic abuse
  • Fly-tipping
  • Graffiti
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What situations are not classed as ASB?

  • Baby crying
  • Children playing
  • Dog barking
  • Footsteps
  • General living sounds
  • Loud noise and music

How can I reduce noise?

It’s important to be mindful of others when living in our homes. No house or apartment is totally soundproof but there are some things we can do to help.

  • 1. DIY

    • Whenever possible, let your neighbours know that you are carrying out noisy work and try to work during normal waking hours. Avoid doing the works between 11pm and 7am.
    • Carry out the noisiest tasks in the middle of the day – if you have to start early, do quieter jobs first.
    • Keep tools well maintained and use lower or quieter settings on power tools where you can.
  • 2. Loud music

    • Keep the volume down, especially the bass which can be more annoying than higher frequencies. Don’t put speakers on or close to party walls, ceilings or floors.
    • If you have a bedroom TV, keep it quiet at night – especially if your bedroom adjoins someone else’s.
    • Where possible, use headphones. Be mindful of open windows.
  • 3. Living with others

    • Take care when closing doors – particularly if you live in an apartment with a shared entrance or are coming out or in late at night or early in the morning.
    • Avoid slamming doors.
  • 4. Household appliances

    • For washing machines, if possible, place on an even floor. Don’t overload and run the machine at a time when it will least disturb neighbours.
    • Do the vacuuming at a reasonable time – especially if you live in an apartment or terrace, avoid early morning or late night cleaning.
    • In the kitchen, avoid banging pans and cupboard doors and don’t use blenders or grinders on surfaces attached to party walls.
  • 5. Entering and leaving the home

    • Avoid slamming front doors or communal entrance doors, particularly late at night or early morning.

If you need further advice on what anti-social behaviour is and how to approach uncomfortable situations, please report it by filling out this form.

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