‘Communication is always key’: Customer Service Week 2020 Podcast

As Customer Service Week 2020 comes to an end, we believe it is important to continue delivering excellent service all-year-round.

We spoke to three members of the ForLiving team and discussed examples of great customer service they’ve received. Mark Edwards, Rosie Traynor and Hayley Creevy told us what was important to them about delivering customer service and how important a strong team bond is in making sure tenants are satisfied.

You can listen to our discussions in the podcast below: