Important Update (27/07/2021)

Attempted cyber security incident

Early on Monday July 26th 2021, we became aware that ForLiving was the subject of a cyber security incident.

This means that hackers attempted to gain unauthorised access to our systems. Therefore, we have taken our systems offline as a precautionary measure, to protect your personal data.

Investigations are currently ongoing and will allow us to determine the extent of the incident and whether any data was accessed. At the moment, it appears that the quick actions of our ICT specialists meant we were able to prevent major damage from being caused.

Your safety is our priority and this includes the safety and integrity of your personal data.

We wanted to make you aware of this attempted cyber security incident so that you can be extra vigilant.

We have been able to resume a limited service and are working towards recovering all of our systems in a safe and secure way and normal, full operations will return as quickly as possible.

In the meantime and as a precaution please be extra careful when receiving contacts out of the ordinary – please do everything to keep yourself and your personal data safe.

We will keep you updated. Please keep referring back to this page where more information will be shared as it becomes available. If you have any questions, please review the attached information below. If you have any other questions, please provide your details in this form and we will make contact with you as soon as possible.

If you need to contact us urgently, please call 0300 123 5522.