ForLiving virtual lettings success
The ForLiving team have been working hard throughout Covid-19 to ensure they’re still delivering excellent customer service and providing high-quality homes whilst ensuring the safety of both colleagues and tenants.
With safety at the forefront of our minds, we introduced virtual lettings, supporting tenants to find their future home and safely sign up.
Showing the whole property during virtual viewings paired with the team’s extensive knowledge of each development, really gives tenants the full picture, and they “couldn’t be happier” with the service.
We recently asked tenants about the service they’d received and if the process was working and had great feedback! They said:
“The lettings process was easy considering the lockdown and ForLiving’s staff were very helpful. The agent working with me was always available to contact and sent messages and videos to me.”
“ForLiving took into consideration the covid-19 situation which had been worrying. They understood my worries about collecting the keys and they were patient.”
“Communication from ForLiving was always polite and professional. I dealt with a member of staff throughout the process so I knew who I was talking to and who I could contact with any queries. A few things I was uncertain about with us doing this during the lock down, but they were really helpful and explained everything to me very well and felt as if it was really hands on.”
The above quotes is testament to the team’s passion and drive that to deliver safe and efficient services. Well done team!